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Y
87Trust Score

Yellow.ai

by Yellow.ai, Bangalore

DPDP CompliantSupport135+ Languages

Enterprise conversational AI platform supporting 135+ languages including 16+ Indian languages. Deploys AI agents across chat, voice, email, and social channels. Used by enterprises including Domino's, Hyundai, Bajaj Finserv, and Waste Connections for customer and employee experience automation.

Key features

Multi-modal AI agents across text, voice, and email channels. Support for 135+ languages including Hindi, Tamil, Telugu, Bengali, Marathi, and more. Dynamic AI agents that can handle complex multi-turn conversations. Integration with 100+ enterprise tools (Salesforce, Zendesk, SAP). Voice AI with natural speech processing for contact centre automation. Analytics dashboard with conversation insights and CSAT tracking.

Best suited for

Large enterprises needing multilingual customer support at scale across India. Contact centres wanting to automate Tier-1 support in regional Indian languages. Companies deploying conversational AI across multiple channels simultaneously.

Limitations to be aware of

Enterprise-focused pricing may be steep for SMBs. Setup and training for domain-specific use cases requires professional services. Voice AI quality varies across less common Indian dialects.

Compliance passport

DPDP Act 2023✓ Claims Compliant
IT Act & IT Rules 2021✓ Claims Compliant
Data Localisation (India)✓ Claims Compliant
SOC 2 Type II⚠ Verify with vendor
EU AI Act⚠ Verify with vendor

Compliance status based on publicly available information. AgentVault does not independently certify compliance. Verify directly with the provider. Read our scoring methodology.

Starting from
Custom pricing
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Quick facts
Category: Customer Support / CX
Trust Score: 87/100
HQ: Yellow.ai, Bangalore
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